Where can I see product colours and fabrics?
You can see your favourite window treatments up close—in a selection of colours fabrics and materials on the product page;
To see the full range of options visit your local Luxaflex® showroom.
Please note that due to the nature of printers, scanners, computer monitors, and internet browsers, there will be variations in the colour, texture, detail, contrast and brightness.
The best way to get a feel for each colour and fabric is by visiting a local Luxaflex® showroom in person.
Where can I learn about new Luxaflex® products?
New Luxaflex® products are often featured on the homepage of this website.
Where can I learn more about sustainable Luxaflex® products?
Luxaflex® products are made with sustainability and the environment in mind. We offer many products which are recyclable content and many other green considerations.
Every effort is taken to make the manufacturing process friendly to the environment without compromising on quality.
Most Luxaflex® window coverings will help to reduce heat transfer and will save energy for heating in winter and cooling in summer. This not only saves you money but reduces your emissions as well.
Learn more about our sustainable solutions.
What is “UV protection”?
UV stands for ultraviolet. Ultraviolet rays from the sun can be very damaging.
It’s important that our products block the sun’s UV rays to protect flooring and furnishings from fading and other types of damage.
UV protection is the measure of the amount of potentially damaging ultraviolet radiation that is blocked by our products. Typically for non-sheer products, this is 98% to 99% blockage. Even our sheer products, like ambiance blinds, can block up to 88% of UV rays with the vanes open.
Where can I learn about Luxaflex® operating systems?
From child safe manual to motorised and smart home control Luxaflex ® offers a wider range of controls to suit your need and lifestyle.
Visit our products page to learn more.
What does “Design & Craftsmanship” mean when associated with Luxaflex® products?
All Luxaflex® products are designed and custom-made in state-of-the-art product development facilities.
Does Luxaflex® sell directly to consumers?
Luxaflex® products are unique. Each product we make is truly “one of a kind,” as they are custom-made just for you.
To ensure that your experience shopping for, and living with your Luxaflex® product is the very best it can be, our brand is only sold through a national network of professionally trained dealers and showrooms.
At a Luxaflex® showroom, you will get expert advice including and professional home measuring and installation services are also provided to make sure you get the right product from your home. That is why Luxaflex® branded products are not currently sold online.
What is your exchange policy?
Luxaflex® products are custom made and therefore are not returnable/exchangeable unless defective according to the Luxaflex® warranty. You can, however, discuss options with your dealer who will work to determine possible solutions.
How do I find a Luxaflex® showroom in my area?
Visit our Authorized Luxaflex® Showroom Locator and enter your postcode and you will see a list of authorized dealers in your area.
Where can I get a sample of one of your products?
The full range of Luxaflex colours and materials are presented in Luxaflex® sample books. Contact your local Luxaflex® dealer to see a sample of your favourite products. Visit our Authorized Dealer Showroom Locator to find a dealer near you.
I’m not sure what I need. Help!
You’re in the right place. We’re here to help you make the best decision to suit your home, style, and budget. If you’d like to talk to someone, contact us and we’ll have a local Luxaflex® showroom expert in your area get back to you and discuss your needs.